As a company offering Data Protection services to the SME sector we were seeking additional and complimentary solutions without the need for ourselves to spend time and resource reinventing the wheel.
We narrowed down our search of possible solutions and then emailed/left message and spoke/met with with the companies who, on the face of it looked like they could provide what we required. Very quickly we got a feel for the types of company we had approached as most didn’t return calls, those that did promised a call back which, to this day remains elusive and a few whom we met didn’t seem interested in doing business unless there was a guaranteed value on the table.
Custodian 360 were easy to contact, forthcoming and supportive in helping us achieve what we were looking to do and no question was too silly. They actually reminded us of us, which is very customer focused be it towards partners or an end user of the product itself. We knew within a very short space of time that this was a company we could develop a sound relationship with moving forward knowing we’d be supported in all ways.
The relationship continues to develop and grow and we feel very comfortable approaching Custodian 360 at any time for resources, information, customer support, trial accounts, webinars and brainstorm sessions to develop ideas to help achieve sales.
We’re very happy with the choice we made and confident the relationship will only continue to prosper over the months and years ahead.